Worldwide shipping

 

 

 Secure Shipping

 Worldwide

 

Betteq hong kong wholesale electronics worldwide shipping

 

 Hong Kong

 Registered  Company

Order Shipping

 

Betteq ships our Android TV Boxes to almost anywhere on the planet! We are based in Hong Kong and our products are shipped out of our Shenzhen (China) or Hong Kong distribution centers.

 

Shipping cost is based on the total weight of your order. Products are shipped by registered airmail with tracking (Hong Kong Post, Singapore Post, EMS or similar) and if requested shipped by courier with tracking (DHL, UPS, FedEX or TNT).

 

Transit time is 5-21 days for normal shipping (but most orders arrive within 12 days) and 3-7 days for urgent courier shipments.

 

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If you wish to know exactly which carrier we will use or request a specific one, please do include this in your order or contact us before placing your order. We will apply refunds or extra chargers depending on your requirements.

 

Process

 

After you order has been processed you will receive an email containing the tracking details so you can trace the progress of your shipment online at the courier's website. You may also message us and we will provide you with an update. Please note that a tracking number normally takes 24 hours to be issued due to international time differences between client and our Hong Kong fulfilment centre.

The courier may call or text message you on the day of delivery to check you are available. They will then deliver to your address and someone must be present to sign as proof of receipt.

 

Important notes

 

Please note:
 
• Telephone number:

The telephone contact number in your shipping address is critical for the courier to arrange delivery so please ensure it is up-to-date.

 

• Duties:

You may need to pay import duties or VAT to the courier before goods can be received. For low value orders (less than 50 USD value) this is not normally necessary but larger orders may incur duties. Unfortunately due to very different regulations around the world Betteq cannot confirm if duty payment will be required or how much it will be. However, if you are particularly concerned please contact us and we will try to check with our shipper.


• Change of address:

Please check carefully to ensure your shipping address is correct before submitting your order. Due to fraud prevention controls it is not possible to change an address after the order has been placed. Thank you for your understanding.